Shipping policy

Shipping & Delivery Policy

Welcome to PetChams! We work hard to get your high-quality products delivered to you as fast as possible.

Order Processing Time:

All orders are processed and prepared for shipping within 2 to 5 business days after payment confirmation.

Estimated Delivery Times:

Due to sourcing our products directly from specialized global partners to offer you the best pricing, standard delivery generally takes 7 to 15 business days after the item has shipped.

Tracking Your Order:

Once your order has been handed over to the shipping carrier, you will automatically receive a confirmation email containing a tracking number so you can follow your package's journey straight to your door!

If you have any questions regarding your shipment, please reach out to us at: petcharm88@yahoo.com